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Your data

Delete your account

How to remove your UWGEA member account and the personal information held with it.

Draft for review. This policy is written to match what the UWGEA website and app actually collect, and is required before the app can be published on Google Play. It should be reviewed and approved by the association’s committee, and ideally by a lawyer, before launch.

From the app

By writing to the association

If you cannot access the app, email contact@uwgea.org from the address registered on your account, or call the helpline on 9666131526. Include your name and membership number so the request can be matched to your record.

What is deleted

What is retained, and why

The association keeps a minimal record of membership payments — transaction reference, amount and date — because it is required to maintain accurate financial accounts. These records are kept separately from your profile and are not used to contact you.

Where a grievance you raised is still being pursued with a department, the association may need to retain the details of that matter until it concludes.

How long it takes

Account deletion requests are actioned within 30 days. You will receive a confirmation once your data has been removed.

What happens to your membership

Deleting your account ends your membership. Any remaining validity on a membership plan is not refunded, and you will stop receiving association notifications. You are welcome to rejoin later, but a new membership number will be issued.

See also our Privacy Policy.

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